About VoIP (Voice over Internet Protocol)

With VoIP technology, telephone calls are placed through a computer network via special VoIP handsets, headsets or adapters. Instead of using traditional complex circuit switching and hard lines throughout the call, VoIP uses a new, cost-effective protocol called "priority packet switching." VoIP divides voice signals into small packets, gives them a special priority and sends them over the network by the most efficient routes so they can be readily reassembled at the receiving end and into the original message.

Priority packet switching technology allows voice communication to come through smoothly and with high audio fidelity. With a 3Com-networked VoIP "total business communication solution," customers and clients who call your office can be automatically transferred to an employee's cell phone, home phone or laptop headset no matter where she or he is located. By using the Internet, a long distance call to a branch office is inexpensive and as simple as calling an office extension across the hall.

 Since 3Com VoIP "total business communication solutions" require a converged telephone and network infrastructure, TECH-PC has partnered with the Derry-based business telephone designer/installer Target Communications, Inc. to bring you this new integrated communication resource.

In the few years since its introduction, the quality, security and reliability of VoIP has made it the communication technology of the present and the future. In thousands of business enterprises worldwide, VoIP communications are daily enhancing employee collaboration, increasing productivity and improving customer relations.

We invite you to take a few moments to view a short 3Com video and see how the power of a 3Com VoIP-based networked "total business communication solution" can work for you.