IT Maintenance and Support

Since your local area network (LAN) is designed to address the unique requirements of your business, minimizing downtime and maintaining a stable networking environment is crucial to your success. TECH-PC offers you the power and experience of certified network specialists at a fraction of the cost of maintaining a full-time IT staff. One of life's many aggravations is having your computer or network go down in the midst of an important task or assignment. As a TECH-PC client, all you need to do is give us a call and we will have a certified engineer technican at your site whom will be prepared to:

• Find the cause of crashes, lockups, unusual slowness, or Internet problems


• Repair any operating system issues


• Remove all viruses and spyware


• Install critical updates and security protection


• Perform optimization for faster computer speed and better performance


• Make sure that your server and network are operating properly


• Provide an estimate for recommended hardware repairs or upgrades if needed

TECH-PC's three principle IT maintenance and support services cover essentially everything a small to mid-sized business needs to maintain an efficient networking environment.

1. Hourly technical support - for as needed emergency and non-emergency resolution of hardware/software related issues, sluggish performance, virus intrusions, etc.
2. Routine computer-network maintenance - for as needed technical assistance and regular on-site and/or remote access maintenance issues (e.g. server administration, application deployment, network security, e-mail service, anti-virus service, etc...)
3. Special project consultation - for assistance with major projects such as upgrading or installing new network infrastructure, Voice over IP systems, business application installs, etc...